Excellent service and great food they have several different types of food so there is something for everyone
This location seemed severely short staffed today, and service suffered as a result. Timing of service was slow, and I received my house margarita after finishing my salad. It was a quiet night without a lot of guests. Our food was received as ordered, though the caprese chicken had no basil. There was a lot of room for improvement, overall.
All our food was super good today! Everything was hot and fresh and our server Austin was super attentive to us. Definitely coming back!
Bartender was rude..we asked for extra olives and she told the server I put them in a glass so they can see that they got extra. Megan was our server she was great. Unfortunately the bartender Macy ruined our visit
Tonight we called over 17 times trying to make an order. Someone kept answering over and over and just saying hello then giggle and hang up. We called from 3 different numbers. So we gave up on calling and just drove there since we live in Benton and eat there at least 3 times a week. We walk in and immediately tell the young male hostess that there was an issue with the phones and he stared back at us blankly so I said who is answering the phones so unprofessionally still no answer so whatever forget it just seat us. He takes ten minutes then seats us at a booth and it's in the back corner and we see our waitress standing there cashing out tickets her name is Taylor and continually walks by us and says just one more minute. So 20 minutes later the original hostess is sent to our table to try to take our drink order we both order ice water with lemon his response was do we want those with ice??????? At that point we decided to leave and we haven't decided if we will ever go back.
Applebee S Neighborhood Grill Bar is a US Restaurant based in West City, Illinois. Applebee S Neighborhood Grill Bar is located at 120 N Central St, West City, IL 62812, USA.
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